Privacy Policy - CreditSutra
Azariya Financial Services Private Limited (“CreditSutra”) including online platform(s) www.creditsutra.com and “Mobile App” (Collectively “Website”) recognizes the importance of maintaining your privacy. CreditSutra is committed to maintain the confidentiality, integrity and security of all information of its users. This Privacy Policy describes how creditsutra.com collects, stores, handles and transfer certain information received from you via the use of the Website on a need basis. This Privacy Policy applies to the visitors to our Website and our existing and future customers. By visiting and/or using our Website, you are accepting and consenting to the practices described in this Privacy Policy.
By using or continuing to use the Website you agree to our use of your information including sensitive personal information as defined in accordance with this Privacy Policy, as may be amended from time to time by CreditSutra at its sole discretion.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. YOUR ACCEPTANCE OF TERMS CONTAINED HEREIN CONSTITUTES THE AGREEMENT BETWEEN YOU AND COMPANY FOR THE PURPOSE AS DEFINDED HEREUNDER.
1. Information We Collect:
We collect personal information, including but not limited to:
  • Contact information (name, email address, phone number)
  • Financial information (income, credit score, debt)
  • Identification information (government-issued ID, social security number)
  • One time access to your camera, microphone, location and mobile device and store such information only for the purpose of onboarding or KYC requirements of us or our Partner with your explicit consent. in accordance with the Digital Lending guidelines issued by RBI and as amended from time to time
2. How We Use Your Information:
We use your information for the following purposes:
  • To match borrowers with lenders on our platform
  • To facilitate communication between users
  • To verify user identities
  • To improve and personalize our services
  • To comply with legal obligations
3. Data Security:
We employ appropriate technical and organizational security measures at all times to protect the information we collect from you. We use multiple electronic, procedural, and physical security measures to protect against unauthorized or unlawful use or alteration of information, and against any accidental loss, destruction, or damage to information. We have put in place appropriate security measures to deal with any suspected data security breach. However, no method of data transmission over the internet is completely secure. We cannot guarantee the security of your data. Further, you are responsible for maintaining the confidentiality and security of your login id and password, and may not provide these credentials to any third party.
4. Sharing Your Information:
We may share your information with:
  • Lenders and borrowers as necessary to facilitate financial transactions
  • Service providers who assist us in operating the platform
  • Legal authorities when required by law
5. User Control:
You have the right to:
  • Review and correct your personal information
  • Request the deletion of your account and associated data
  • Opt out of marketing communications
  • You also have the ability to choose what personal information, including what sensitive personal information (i.e. your financial information) you provide to us, restrict disclosure of your information to third parties, however, please note that this may affect your seamless access to such product/ service as opted by you. However, if you choose not to provide all of the mandatory information and data that is requested of you, we may not be able to provide you with the Services that you have subscribed to.
6. Cookies and Tracking:
We use cookies and similar technologies to collect information about your interactions with our platform. You can manage your cookie preferences.
7. Third-Party Links:
We may use third-party advertising companies and/or ad agencies to serve ads when you visit our Website. These companies may use information (excluding your name, address, email address, or telephone number) about your visits to this Website in order to provide advertisements on this Website and other third-party websites about goods and services that may be of interest to you.
We use third-party service providers to serve ads on our behalf across the internet and sometimes on this Website. They may collect anonymous information about your visits to Website, and your interaction with our products and services. They may also use information about your visits to this and other Websites for targeted advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major Websites. No personally identifiable information is collected or used in this process.
Links to Other Websites:
There might be other sites relating to our Banking and Non Banking partners linked to creditsutra.com and other affiliates. Personal information that you provide to those sites is not our property or responsibility. These affiliated sites may have different privacy practices and we encourage you to read their privacy policies of these websites when you visit them. CreditSutra holds no responsibility for the content of the privacy policies or terms of use etc. of these third-party websites.
8. Children's Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.
9. Changes to this Policy:
We may update this Privacy Policy from time to time. You will be notified of any changes. Your continued use of our platform constitutes acceptance of the updated policy.
10. Contact Information:
If you have questions or concerns about this policy, please contact us at help@creditsutra.com.
By using our platform, you consent to the practices described in this Privacy Policy.